Travel With Barb values the privacy of our customers and is committed to protecting the privacy of your personal data.
By making a booking or submitting any personal information to us, you are agreeing to us handling your personal information as set out below. If you do not agree to us using your personal information in these ways, unfortunately we cannot process your booking and you should not use our sites.
What kind of personal information do we collect?
When you book through us, you provide certain information such as your name, address, e-mail, phone number and payment information. If you happen to fill in the booking pages but for some reason do not actually complete the booking, you will still be considered to have provided us with your information.
If you contact us, whether by phone, e-mail or another method, you will be asked to provide certain information. This is likely to include your name, address, e-mail address and phone number. We need this information so that we can respond to you appropriately.
There are also other instances when you will provide us with information, for example if you register to manage your booking via our website or leave a review.
Information you give to us about others in your party
If you are booking with others or for someone else, you will have to give us their information as well, for example their name and date of birth. It is your responsibility to ensure that they are aware that you have done so, and also that they accept how we use and process their information as well as yours.
What information do we collect automatically?
When you visit our website, we automatically collect certain information such as the device IP address, the date and time you visited, the hardware, software or particular browser used and information about your visit, including any pages you viewed and interacted with. We do this automatically, even when you do not actually make a booking.
If you are using a mobile device to reach us, we keep data that identifies your device, location details and any specific settings.
Information we get from others
We might also get information about you from other sources, such as your school, Service Providers, affiliates and other third-parties, credit reference agencies, payment processors, search engines or social media sites. We may use this information with other information you provide in order to complete or process your booking.
What do we do with your personal information?
Your personal information could be used in the following ways:
Legal Basis for Processing Personal Data
When we process your information as described above, we will be relying on one or more of the following legal rights:
Performance of a contract: We use your information to carry out the contract that you have with us and your Service Providers. We will use the information that you provide us when making a booking to conclude and process the reservations with the relevant third-party Service Providers.
To Comply with a legal obligation: We may share your personal data with regulatory authorities such as immigration, border control, security and anti-terrorism purposes and any other legitimate legal obligation as required.
To protect your vital interests or those of another individual: We may share your information in the case of an emergency. For example, with insurance companies or medical personnel in the case of a health emergency during travel.
How do we store your data?
Any information that you provide is stored on secure servers and all payment transactions are encrypted. Only authorized personnel are permitted to access your information in the course of their work with us. Our data security protections meet the “reasonable security requirements of the New York “Shield Act”. While we do our best to protect your information, no information transferred over the internet or stored electronically can be guaranteed to be completely secure and you provide your information to us at your own risk.
We only retain your information for a reasonable period of time, or for so long as either you or the law allows.
For Residents of the European Union
Due to the nature of our business and the arrangements you have chosen, it may be necessary for your data to be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) and may not be subject to the same level of data protection controls as within the EEA. We will take all reasonable steps to ensure that your data is handled securely.
When do we share your data with third parties?
In certain circumstances we may share the information you provide to us with organizations outside of Travel With Barb. The third parties who we might share your data with include:
Please note that while we have procedures and security features to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage, we do not control the privacy practices of any of these third-parties or your Service Providers and we would encourage you to review their own privacy policies where appropriate.
What rights do you have in relation to your personal information?
You have the following rights in relation to the personal information that we hold about you:
If you are a California resident, we may not delete your personal information if one of the following exceptions exists:
If you would like to exercise any of your above rights please contact us at firstname.lastname@example.org writing ‘Data Subject Access Request’ in the subject line. We will address any requests we receive in accordance with the relevant Data Protection laws.
How do we treat personal information of children?
You are only allowed to book through our site if you are over 18 years of age. We only process information about children with the consent of the parents or legal guardians.
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How can you contact us?